Courier Contact Information

You can view delivery dates and tracking information for your orders by clicking on the 'Your Orders' button below.

If an order includes multiple items, each may have separate delivery dates and tracking information. Please wait until the delivery date in

  • We are unable to reschedule the delivery before the estimated delivery date in Your Orders.
  • The delivery address cannot be changed after placing an order.
  • If your package shows as delivered, but you haven't yet received it, wait until the end of the day. For more information, go to Find a Missing Package that Shows as Delivered.
  • If the courier was unable to reach you during the delivery attempt, they will re-attempt the delivery within 1-2 business days (for remote areas it may take longer). The package will be returned as undeliverable after three delivery attempts.
  • If the order is sold and shipped by a marketplace seller, you can contact the seller directly for assistance. For more information, go to Contact Marketplace Sellers.

Couriers Contact Details
QExpress Customer Service
Aramex Phone: +20 2 22661842
Phone: + 20 16996
Bosta Phone: +20 1005888845
Phone: +20 19043

Was this information helpful?

Thank you for your feedback.

Please select what best describes the information:

Thanks! While we're unable to respond directly to your feedback, we'll use this information to improve our online Help.