Redeem Your Gift Card Balance

If you returned an item with the payment method as Cash on Delivery, the refund will be applied into your account towards your Gift Card balance. Once your refund is applied, your Gift Card balance will be applied automatically to eligible orders during the checkout process. If you don't want to use your Gift Card balance on your order, you can unselect it as a payment method in checkout.

To redeem your Gift Card balance:

  1. Click Proceed to Checkout for after you've reviewed the items in your Shopping Cart.

    Note: If prompted, sign in to your account.

  2. Select your shipping address, and choose a shipping method.
  3. Select payment method by checking the box next to Use your X.XX EGP Gift card balance.

    Note: If your order total is more than your Gift Card funds, the remaining balance can be paid for by credit/debit card. The payment option to combine Gift Card balance with cash on delivery is currently unavailable. Uncheck the box next to Use your X.XX EGP Gift card balance if you would like to save it for another occasion.

  4. Review your order details.
  5. Click Place your order.

You will receive a confirmation email stating you have successfully placed an order.


We store the available balance so you can view it at any time.

To view your available Gift Card balance:

* Go to Gift Cards in Your Account

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